Neoa — Discover, Buy, Sell & Get Services Securely

Africa's premier escrow marketplace. Shop products, hire professionals, and connect with trusted vendors. Every transaction is securely protected.

Why Choose Neoa?

Neoa gives you a smooth, trusted experience from discovery to payment, so you shop with confidence on every order.

Smarter Product & Service Discovery

Browse real-time posts from vendors, see updates instantly, and find exactly what you need without stress.

Instant Communication With Vendors

Chat directly with any vendor, negotiate prices, ask questions, and finalize details — all before you pay.

Safe & Secure Payments

Every transaction is protected through our secure escrow system. Your money is safe until you confirm satisfaction.

Verified Vendors & Trusted Marketplace

We verify every vendor's identity and use advanced systems to detect fraud — keeping the marketplace clean and safe for everyone.

How Neoa Works — For Customers

  1. Discover Products & Services — Browse physical products or find verified local tailors, electricians, and carpenters on Neoa.
  2. Connect & Specify — Chat directly with vendors or artisans to agree on price, job specifications, and timelines before paying.
  3. Pay Into Escrow Vault — Make a secure payment via Zenith Bank / PayPal Escrow. Your funds remain 100% locked until you confirm satisfaction.
  4. Inspect & Release Payment — Receive your order or inspect completed artisan work. Confirm satisfaction to release payment automatically.

How Neoa Works — For Vendors

  1. Create Storefront — Sign up as a merchant, complete identity verification, and list your products in under 3 minutes for free.
  2. Upload Catalog — Add product photos, descriptions, and pricing to reach thousands of active buyers on Neoa.
  3. One-Tap SMS Order Alerts — Receive instant SMS alerts when orders arrive. Accept or decline orders in 1-tap via secure mobile action links.
  4. Guaranteed Payout — Once the buyer confirms tracked delivery, your escrow funds are credited directly to your bank account.

How Neoa Works — For Artisans

  1. List Craft Services — Set up your artisan profile (tailor, electrician, plumber, etc.) with custom service package rates & portfolio photos.
  2. Verified Agent Badge — Get inspected by a Neoa Field Agent to receive your Agent Verified Badge for 5x customer trust.
  3. Receive Escrow Bookings — Buyers book your service package into Escrow Vault. You receive instant SMS booking notifications.
  4. Complete & Collect Payout — Perform quality craftsmanship, get customer sign-off, and receive full escrow payout into your bank.

How Neoa Works — For Field Agents

  1. Apply as Field Agent — Register as a Neoa Field Agent to verify physical businesses, merchants, and artisans in your state.
  2. Physical Verification Visits — Visit vendor shops, verify business physical addresses, check identification documents, and issue agent badges.
  3. Onboard Vendors & Artisans — Help local craftsmen and merchants register on Neoa marketplace using your unique agent referral code.
  4. Earn Agent Commissions — Earn lucrative commission payouts on every verified business onboarding and successful transaction.

Secure Escrow Payment Process

Your money is protected every step of the way. Payment is made, held in escrow, order is confirmed, then payment is released to the vendor.

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Frequently Asked Questions

Is my payment safe when I pay on Neoa?

Absolutely. When you pay on Neoa, your money is held securely in escrow — meaning the vendor doesn't receive it until you confirm you're satisfied with your order or service.

How does the escrow protection work?

You pay, Neoa holds the funds safely. The vendor fulfils your order, you confirm delivery and satisfaction, then Neoa releases the payment to the vendor.

Can I chat with a vendor before making payment?

Yes! You can message any vendor directly to ask questions, negotiate prices, clarify details, or request customisations — all before committing to a purchase.

What happens if there is an issue with my order?

You can open a dispute directly from your order page. The Neoa team will review the situation and work with both parties to reach a fair resolution.

Is it free to buy on Neoa?

Yes, completely free. Browsing, chatting, and placing orders on Neoa costs you nothing.

How do I start selling on Neoa?

Sign up, choose Vendor as your account type, complete your identity verification, and start listing products or services immediately. It's completely free to get started.

What does Neoa charge vendors?

Neoa charges a small commission on each successful transaction. There are no monthly subscription fees, no hidden charges. You only pay when you make a sale.

Can I buy from vendors in other countries?

Yes! Neoa supports cross-border transactions with multi-currency settlement. Escrow protection applies to every transaction regardless of location.

Can I sell services as well as products?

Absolutely. Neoa supports both product listings and service offerings — graphic designers, tailors, consultants and more.